Sales Executive for the USA market (office-based)
Manufacturing based sales, or sales of manufactured goods across distribution, and some account management experience is important for this role.
Being able to use the phone to develop business as a key form of communication is imperative.
International sales experience is desirable.
Extra language desirable: Spanish
Working hours : We are looking for someone who can work later in the day, ideally 1/2pm to 9/10pm but 12 to 8pm at the latest, as they will have a lot of work on the west coast of the USA.
The main responsibilities are:
- Make outbound calls to end users of our products
- Make calls to leads and current customer base
- Follow up to customers
- Complete stock, price queries and quotes for customers
- Follow up Sales Calls
- Work on outbound campaigns
- Complete all sales forms & any manufacturing specifications forms
- Keep customer contacts up to date on CRM system
- Contact customers advising on alternative items on orders
- Resolve any issues with delays – keeping customer in the loop
- Deal with and resolve complaints through to resolution
- Debt Collection
- Order negotiation
- Take inbound calls